Singa - POM Plate

How it Works

1. Orders for these products will be accepted during the disclosed time period.
2. Once the preorder is closed, a bulk order is placed with the manufacturer (if MOQ is met).
3. Once the product(s) have been produced, they will be shipped to us (Project Keyboard). 
4. The shipment will undergo QC (quality control) inspection. Issue that do not meet our expectations can delay the initial shipping date. 
5. When the product(s) are verified, orders will then be shipped out in the order they were placed.

Cancellations, Refunds, Changes, and Address Changes

• CANCELLATIONS: If your order is NOT a GB/Preorder item, please contact us by replying to your order confirmation email.
• REFUNDS: refunds will be issued on a case-by-case basis. Please read our policy for more info.
• CHANGES: changes to your order is not guaranteed. Please respond to your order confirmation e-mail.
• ADDRESS CHANGE: if you need to change your shipping address, respond to your order confirmation e-mail with your updated information.

Grouping in-stock with pre-order product(s)

• Orders with combined in-stock & pre-order items are subject to cancellation.

Shipping Information and Rates

• Shipping rates are calculated by USPS, FedEx, and DHL Express.
• (International) All orders are declared at full value. We do not undervalue international shipments.
• Import/VAT fees are to be paid by the customer.
• We are not responsible for incorrect shipping information. 
• Rejected/Returned shipments will be cancelled and you will be refunded your order total (less shipping fees).